Financial Assistance/Charity Care Programs
We recognize that financial difficulties may accompany the receipt of healthcare services and we want you to know that we offer programs to assist you. These programs are not available for elective cosmetic procedure cases.
Prompt Pay Discount Program
This program is available only for medically necessary services where there is no insurance coverage (this is applicable also to patients who are eligible under a medical insurance program, but there is no insurance coverage for the service because they have maximized their benefit limits). The patient is granted a 30 percent discount from the total account charges by paying Overlake 50 percent of the estimated charges at the time of service and the remaining 50 percent of the account balance within 30 days of the discharge date. The patient may also qualify for the 30 percent discount by paying Overlake their full balance within 30 days of the date of their first billing statement, even if they did not pay any portion of the estimated balance at the time of service.
If you have questions about this program, please contact a counselor at 425-688-5124 or fill out our Contact Us Form.
Extended Payment Plan Program
We are happy to work with you to establish an interest free payment plan. The actual monthly payment and length of the contract will be dependent upon your outstanding balance. All payment plans require that you make a monthly payment based on the contracted schedule and amount established by Overlake’s financial counselors. For questions regarding payment plans, please call 425-688-5124 or fill out our Contact Us Form.
Financial Assistance/Charity Care Program
This program is available to provide financial assistance with the patient responsibility portion of your claim after insurance has made payment or where no insurance benefits exist. Depending on your specific financial situation at the time of service, you may qualify for a discount of 20 to 100 percent off the balance of your account. The amount of the discount is highly dependent on your income as compared to federal poverty guidelines.
To apply for this program, you will need to request and complete an Uncompensated Care Application after services are provided and/or as soon as you are aware of your financial responsibility. This program will require you to provide specific information about your income and assets.
Please call 425-688-5124 or fill out our Contact Us Form for a more detailed explanation of this program or to request an application.
Charity Care Policy.