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Our Patient Safety Goals

There are many things you can do as a patient to partner with your caregivers. We also have nine specific hospital-wide goals for improving how we care for you.

  • Rapid response teams
    The bedside nurse can call on a multi-disciplinary team made up of clinical experts to assess any patient who may need additional help.
  • Care for heart attack victims
    If you are hospitalized with an acute myocardial infarction (heart attack), a nationally recommended, comprehensive treatment plan is in place to help reduce your risks.
  • Care for patients with pneumonia
    We provide a care plan that includes nationally recognized treatment recommendations.
  • Prevention of central line-associated infections and ventilator-associated pneumonia
    To prevent infection at catheter sites and for patients at risk for pneumonia on ventilators, Overlake has put nationally recognized standardized practices in place to reduce these risks (To see Overlake's hospital infection rates and the rates of all other hospitals in the state, visit the Health Care Associated Infections Program Hospital Performance Data Web site).
  • Prevention of surgical site infection
    Any significant wound is vulnerable for infection. Nationally recommended practices for infection prevention are in place, which includes antibiotics and warmning blankets.
  • Care for patients with congestive heart failure 
    We provide recognized treatment protocols with an emphasis on education about medications, nutrition and activity at home.
  • Reduce patient falls
    We work continuously to educate patients and families on fall prevention and have put many initiatives in place to reduce the risk of a fall during your hospitalization. Anytime you are hospitalized you could be at risk due to illness or medication. We encourage you to always call your nurse for help.
  • Prevention of adverse drug events
    The Pharmacy Department at Overlake is continually monitoring and refining systems to prevent medication errors and adverse drug reactions.
  • Handwashing
    We utilize best practices, which includes washing with soap and water and using hand gel sanitizers. Sanitizer dispensers are located throughout the hospital. Please remind your visitors to clean their hands before and after visiting.