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Patient Dining Call Center Representative

Location: Bellevue, WA | Job ID: R-3539

Compassionate Care for Every Life We Touch

Job Posting

Provide service excellence to patients by obtaining meal orders from patients and family members in an efficient and timely manner. Verifies that meal orders meet diet order parameters.  Coordinates Patient Dining Center processes with Kitchen, Tray Assembly team, and Room Service Attendants/Hospitality Representatives

Part Time, 32 hours per week

Day and Evening Shifts

Benefits Eligible


  • Free public transportation pass (ORCA www.orcacard.com)

  • Competitive compensation package

  • Generous PTO

  • Medical, dental, vision

  • 2 part retirement plan including matching

  • Long term disability

  • Flex spending

  • Extended illness banked hours

  • Free parking

  • Employee Assistance program

  • Professional development

Just a few of our employee perks

  • Cell phone plan discounts

  • Discounted Mariners and Sounders tickets

  • Computer discounts

  • Discounted lift tickets

  • Discounted movie tickets

  • Discounted gym memberships

  • Free Seattle Art Museum passes

  • And much more


  • High School Diploma or equivalent required.

  • Current Health Card Permit Required

  • One-year hospital Dining Services or Nutrition Services experience preferred. Six months receptionist or call center experience preferred.

  • Ability to read, write, and communicate effectively in English required

  • Strong customer service skills required.

  • Basic knowledge of modified diets preferred.

  • Prior computer experience required.

  • Demonstrate excellent organizational skills.

Overlake is committed to providing ready access to a highly trained and compassionate medical team, who are consistent and comprehensive in coordination of care for all patients. Our group practice champions superior quality-of-care, superior outcomes, a superior patient experience, and work-life balance. We believe exceptional patient care comes naturally when our employees feel respected, valued and cared for too. These high standards and high expectations will give us the ability to recruit and retain the best healthcare teams in the region.  

Overlake is an Equal Opportunity Employer, please see our EEO policy.

Job Category: Services & Trades