Patient Service Representative - Overlake Newcastle Clinic

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Patient Service Representative - Overlake Newcastle Clinic
Location: Newcastle, WA | Job ID: R-3236

Compassionate Care for Every Life We Touch

Patient Services Representative - Overlake Newcastle

** $1,000 sign-on bonus **

Overlake Medical Center and Clinics has a full-time opportunity for a Patient Services Representative to join our Newcastle & Sammamish Care clinics! In this role, you will provide customer and front office services to patients.

You will coordinate communications among staff, patients, and providers about patient check-in process. You will also collect records and ensure distribution to appropriate staff via the electronic medical record system (Epic) and perform clerical, scheduling, and records activities in support of patients and staff.

Schedule: Wed, Thurs, Fri: 6:30am-5:00pm; Sat: 11:45am-10:15pm

Why join Overlake?

  • $1000 Sign-on Bonus
  • Free Parking and Free ORCA Pass
  • $10,000 per year for tuition reimbursement, professional development
  • 0$ Medical Coverage for services on Overlake
  • Down payment assistance up to 15%
  • Generous Paid Time Off

Overlake has been recognized as Workplace of the Year and by Seattle Magazine and one of the Top Places to Work in the Greater Seattle area. We are also proud to be an Equal Opportunity Employer.


  • High school diploma or GED required.
  • Minimum 1 year of administrative experience in a medical facility preferred. Previous physician office, hospital or other frontline customer contact experience in a business setting also preferred.
  • Demonstrated ability to provide exceptional customer service.
  • Excellent telephone etiquette.
  • Demonstrated strong communication skills and ability to work effectively with people in stressful situations.
  • Ability to multi-task, be organized and detail oriented.
  • Demonstrated proficient computer keyboard skills.

Overlake is an Equal Opportunity Employer, please see our EEO policy.

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