Overlake is committed to the health and safety of our patients, visitors and staff. As a result of COVID-19 in our community, we are taking extra steps to keep our campus as safe as possible and ensure our ability to care for our patients.
Most hospital inpatients, Emergency Department and surgical/procedural patients may have one (1) visitor per day. Visiting hours are 7 a.m.–7 p.m. See exceptions below.
Overlake Clinics encourages patients to come alone to their appointments. When necessary, exceptions are allowed. See details below.
Please note: Overlake Medical Center & Clinics prohibits the carrying of any firearm or weapon on the hospital and clinics’ premises.
We recognize there are times when having additional visitors or family members present is crucial. In these cases, visitors will be allowed based on the following exceptions. Visitors will only be allowed if they pass the screening process and meet the conditions listed below.
Please note the following visitor exceptions:
- Childbirth Center
- In addition to one (1) primary partner who is allowed to stay 24 hours/day, patients may have one (1) additional support person, who is allowed to stay on the labor and delivery unit until two (2) hours after delivery.
- Antepartum patients may have one (1) primary partner, who is allowed to stay 24 hours/day, or alternately one (1) visitor during the hours of 7 a.m.–7 p.m.
- Neonatal intensive care unit (NICU)
- Two (2) visitors (must be a parent/primary support person with visitor band).
- Visiting hours are 24 hours/day.
- Emergency Department
- Emergency Department patients may have one (1) support person
- Visiting hours are 24 hours/day.
- Spiritual Community
- Patients may have one (1) member of the spiritual community in addition to one (1) visitor.
- End-of-life patients may have one (1) member of the spiritual community in addition to a maximum of four (4) visitors per day, limited to two (2) at a time.
- End of Life
- Patients who are at the end of life or patients who require a legal surrogate or loved ones present to make specific end-of-life decisions may have a maximum of four (4) visitors per day, limited to two (2) visitors at a time. Minors may be allowed if they are accompanied by a parent/guardian and approved by the care team.
- End-of-life patients may have one (1) member of the spiritual community in addition to four (4) visitors per day, limited to two (2) at a time.
- Visiting hours are 24 hours/day.
- Surgical Services/Procedures
- Surgical or procedural patients may have one (1) visitor prior to and after the surgery/procedure. If a patient is transferred to an inpatient unit, the visitor may be with the patient in their room during visiting hours.
- Caregiver Visitation
- Patients who require a home caregiver to be trained may have one (1) caregiver per day in addition to one (1) visitor per day.
- Patients with confusion, altered mental status, developmental delays or agitation, who need a caregiver to provide safety and support, may have one (1) caregiver per day in addition to one (1) visitor per day.
- Patients who require an escort for assistance related to mobility, interpretation or healthcare decision-making may have one (1) assistance person per day in addition to one (1) visitor per day.
- Patients with a disability may have one (1) family member, service provider or other individual knowledgeable about the needs of the person with a disability per day in addition to one (1) visitor per day.
- Symptomatic Visitors
- Visitors who do not pass screening may still visit a patient who is at the end of life, in the Emergency Department, or if they are the parent or guardian of a patient under the age of 18.
Overlake Clinics encourages patients to come alone to their appointments. When necessary, the following exceptions are allowed:
- Patients may have one (1) adult accompany them.
- Postpartum patients may bring their newborns.
- Patients may bring their children, if they have no alternative.
Upon arrival, all visitors will be screened for COVID-19 symptoms and exposure. Only visitors without symptoms or exposure are allowed. However, visitors with symptoms, exposure, or who have tested positive for COVID-19 or are under investigation for COVID-19 may be allowed for: end-of-life patients, Emergency Department patients meeting an exception, or if the patient is a minor and the visitor is the patient’s parent or guardian.
Visitors must stay in the patient's room except when arriving or departing, or picking up meals from an on-site dining facility to consume in their car or elsewhere outside of the facility.
It is our strong preference that all visitors are fully vaccinated and have ideally received their booster.
If visiting a hospital inpatient, surgical services patient or procedural patient, the approved visitor will be issued an armband, which must be worn at all times during the visit. Only one (1) armband will be issued to one (1) approved visitor per patient per day unless an exception is met.
While the indoor mask mandate has lifted across Washington, masks are still required in hospitals, clinics, long-term care facilities and a number of other settings. To protect the health and safety of our patients, visitors and staff, all are required to wear masks at all Overlake locations.
Each visitor must wear a mask at all times while in the facility. Cloth face coverings, masks with valves, bandanas, neck gaiters and face shields without a mask do not meet our safety standards. If you are wearing this type of face covering, we will provide you with an approved mask.
Visiting hours for hospital inpatients are 7 a.m.–7 p.m., daily.
Visitors of the Childbirth Center, Emergency Department or end-of-life patients may visit 24 hours/day.
Patients with COVID-19
Patients who have tested positive for COVID-19 or patients under investigation for COVID-19 may not have visitors, except for patients at the end of life, a patient who requires a caregiver who is critical to their care and safety, a patient in the Childbirth Center and the visitor is a primary partner, or are a minor and the visitor is the patient’s parent or guardian. In these cases, visitors must remain masked at ALL times and follow staff directions.
Children under age 16 are not allowed in our facilities at this time unless they are the patient or visiting a patient who is at the end of life and are accompanied by an adult.
Vendors & Contractors
Per Washington state mandate, all vendors and contractors must be fully vaccinated when working on site in a healthcare setting, unless approved for a religious or medical exemption.*
Before entering Overlake Medical Center & Clinics, you or your employer must submit proof to Overlake that you are fully vaccinated or approved for an exemption. Questions? Email firstname.lastname@example.org.
*Not applicable to vendors who will be on site for less than 15 minutes and who will remain physically distanced from others.
Food & Beverages
- Eating and drinking is not allowed in patient rooms.
- Visitors may purchase to-go meals at the Atrium or Stanzas Cafes, but food must be consumed in their car or outside of the facility.
- Exceptions can be made for visitors who are critical to their care and safety of the patient.
Overlake Campus Entry Screening Locations
Until COVID-19 no longer poses a public health threat, we are modifying entrances at our hospital campus and all patients and visitors will be screened in the following locations:
- Main Entrance: Open 24/7
- Building 1 and Emergency Department (From Garage 1): Open 24/7
- PACCAR Breezeway (From Garage 4): Open 5 a.m.–10 p.m.
- Building 3 (From Garage 3/North Garage): Open 6:30 a.m.–4:30 p.m.
Click here to download a PDF of the screening locations campus map.
Thank you for your understanding and cooperation.