Overlake is committed to the health and safety of our patients, visitors and staff. As a result of COVID-19 in our community, we are taking extra steps to keep our campus as safe as possible and ensure our ability to care for our patients.
Please see our visitor policy below, and thank you for your help in keeping all Overlake patients, visitors and staff safe.
Please note: Overlake Medical Center & Clinics prohibits the carrying of any firearm or weapon on the hospital and clinics’ premises.
VISITORS ALLOWED: 2 per day or 4 for end-of-life or comfort care (2 visitors at a time). Visitors must be at least 16 years of age unless visiting a patient who is at end-of-life and are accompanied by an adult.
Overlake Clinics encourages patients to come alone to their appointments. When necessary, exceptions are allowed:
- Patients may have one (1) adult accompany them.
- Postpartum patients may bring their newborns.
- Patients may bring their children, if they have no alternative, however, some clinics have small waiting rooms and may request that children not accompany your visit.
FACE MASKS REQUIRED. Patients and visitors are required to wear a hospital-provided surgical face mask at all times while on campus or in clinics. These face masks are available at the main lobby information desk, clinic or department check-in and on nursing units.
IN PATIENT’S ROOM: Visitors are required to wear face masks except when eating/drinking.
VISITING HOURS: 7 a.m.–9 p.m. | Emergency Department: 24/7. Please remain in patient’s room or designated public areas only.
All who enter the hospital campus must self-screen by answering the questions and following the instructions below:
In the last 72 hours, have you had any of the following signs or symptoms?
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
Within the last 14 days, have you been in close contact with anyone known to have COVID-19 OR COVID-19-like symptoms?
If “YES” to any health screening question and if you are NOT here to personally receive medical care, please DO NOT ENTER. Return when your symptoms have resolved.
If “YES” to any health screening question and
- You are at the hospital for emergency medical care, go to the Emergency Department.
- You are in labor and are at the hospital to deliver a baby, go to Labor & Delivery reception desk (Building 1 East Tower, Level 2).
- You have an appointment for non-emergency care, go to your destination.
If “NO” to all health screening questions, go to your destination. By entering, you attest that the requirements above have been met.