Contact Us

Overlake Medical Center
1035 116th Ave NE 
Bellevue, WA 98004

Phone: 425.403.7948
Fax: 425.688.5959

Find address, phone or fax numbers for Overlake Medical Center & Clinics locations.

• Appointments for new patients for primary care:  New patients may schedule appointments online with family medicine and internal medicine providers who are accepting new patients, or through our call center at (425) 635-6600.
• Appointments for existing patients: Log in to MyChart or call 425.635.6600.
• Medical Records: Download and complete the request for health information form
• Billing & Insurance: Pay your hospital or clinic bill online
• Patient Portal
  • Existing patients: Log in
  • New patients: Sign up for a new account if you have an activation code or call 425.688.5444 to request access. 
  • For additional assistance, call the MyChart help desk at 844.750.8525 or email mychartsupport@overlakehospital.org.
• Media Inquiries: If you have an urgent media or public relations-related request, please contact us at:
  • Our public information officer: 425.631.6611
  • mediarequest@overlakehospital.org
• Recognizing Excellence: Recognize an Overlake employee who demonstrated our mission of compassionate care for every life we touch during your stay or visit with us.
• Resolving Concerns: Share concerns about your hospital experience. If you have concerns about your clinical experience, please contact your clinic manager directly.
• Billing questions: 425.688.5124 or send a message in MyChart
• Human Resources & Employment: hr@overlakehospital.org
• Foundation: foundation@overlakehospital.org
• Privacy Complaint: privacyofficer@overlakehospital.org
• For patients in the hospital - Patient Experience: 425.688.5613 or patientexperienceteam@overlakehospital.org
• For patients discharged from the hospital - Patient Advocate: 425.688.5191 or patient.action@overlakehospital.org
• For patient clinic experience for Overlake Clinics: Call your clinic directly - Overlake Medical Center & Clinics locations
• Webmaster Feedback: info@overlakehospital.org

If you would like to discuss health symptoms, prescriptions, clinic care team concerns, or make or change an appointment, contact your clinic directly, either via phone or the MyChart patient portal.

Written Complaint to DOH:
Washington State Department of Health
P.O. Box 47857
Olympia WA 98504-7857

(Overlake will not penalize or retaliate against patients in any way for filing a complaint.)

If you are currently experiencing a health emergency, call 9-1-1.

To view contact information for Overlake Clinics, please visit the locations search page.

• Administration: 425.688.5012
• Admitting (Patient Access): 425.688.5115
• Anesthesiology: 425.688.5228
• Auxiliaries: 425.688.5527
• Behavioral Health Unit (Inpatient Psychiatry): 425.688.5175
• Chaplain: 425.688.5127
• Childbirth Center: 425.800.5218
• Class Registration: 425.651.6787, classes@overlakehospital.org
• Compliance: 425.688.5717
• Critical Care Unit (Family Information): 425.688.5300
• Critical Care Unit (General Information: 425.688.5216
• Emergency Department: 425.688.5100
• Employee Health: 425.688.5381
• Foundation: 425.688.5525
• Gift Shop: 425.688.5303
• Human Resources: 425.688.5201
• Interpreters/Assistive Devices: 425.688.5304
• Labor & Delivery: 425.490.4229
• Lost & Found: 425.688.5673
• Media & Public Relations: 425.631.6611 (pager), mediarequest@overlakehospital.org
• Medical Records: 425.688.5643
• Medical Staff Office: 425.688.5075
• Parent & Baby Care Center: 425.688.5389
• Postpartum Unit: 425.629.0944
• Psychiatry - Adult Day Hospital Program: 425.688.5651
• Neonatal Intensive Care Unit (NICU): 425.688.5283
• Outpatient Surgery: 425.688.5218
• Outpatient Psychiatry : 425.688.5460
• Patient Action: 425.688.5191
• Patient Experience: 425.688.5613
• Patient Financial Services: 425.688.5655 
• Risk Management: 425.688.5717
• Security: 425.688.5955
• Surgical Pre-Admission: 425.688.5378
• Volunteer Services: 425.688.5103