Interpreter & Deaf Services
At Overlake Medical Center & Clinics, we want you to get your health information in a way that you understand. Under the Americans with Disabilities Act, people who are deaf, are hard of hearing, or have speech disabilities have the right to ask for aids and services.
If you do not speak English, or if you are visually and/or hearing-impaired or have speech disabilities, interpretation services are available to you, your family member or companion at no charge. Please let an Overlake nurse or representative know that you need an interpreter.
If you need such aids or services, please call Overlake Medical Center's interpreter services at (425) 688-5304.
Communication Aids
Communication aids are available for patients during your time at Overlake. These include sign language interpreters, written materials, personal sound amplifiers (such as Pocket Talkers and T-Coil Neck Loops). These services are provided at no cost to patients, their family members, and companions.
If you would like to use any of these resources or need a different communication accommodation, please inform an Overlake staff member.
How to Request a Review
If you are told that you do not qualify for interpreter services, you can ask for an additional review. To request a review please contact interpreter services (425) 688-5304.
Helpful Links
- Phone: ADA Information Line at (800) 514-0301 (voice) or 1-833-610-1264 (TTY)
- Online: ada.gov
- Overlake Medical Center's interpreter services: (425) 688-5304