Overlake is committed to the health and safety of our patients, visitors and staff. To provide the safest and most comfortable environment possible, we offer the requirements and recommendations listed below. Thank you for your help in keeping all Overlake patients, visitors and staff safe.
Please note: Overlake Medical Center & Clinics prohibits the carrying of any firearm or weapon on the hospital and clinics’ premises.
VISITORS ALLOWED: Hospital patients may have two visitors or four visitors for end-of-life or comfort care (two visitors at a time). Visitors must be at least 16 years of age unless visiting a patient who is at end-of-life and are accompanied by an adult.
Overlake NICU has specific visitation guidelines:
- Two banded visitors may visit 24/7 (age 16 or older).
- An additional third visitor (non-banded) is allowed (one per day) and must visit with a banded visitor.
- Non-banded visitors may only visit during Overlake visitation hours of 7 a.m. - 9 p.m.
- Limit to two visitors at the bedside at a time.
Overlake Clinics patients may have one adult accompany them. In addition:
- Postpartum patients may bring their newborns.
- Patients may bring their children, if they have no alternative, however, some clinics have small waiting rooms and may request that children not accompany your visit.
FACE MASKS REQUIRED IN PATIENT ROOMS, EXAM ROOMS, PROCEDURE ROOMS AND PHYSICAL THERAPY GYMS. Patients and visitors are required to wear a hospital-provided surgical face mask while in patient rooms, procedure rooms, clinic exam rooms and physical therapy gyms, with few exceptions. Your care team will provide you with additional information.
Face masks are optional in other areas of the hospital and clinics, including classrooms in public/common areas.
Face masks are available at the main lobby information desk, clinic or department check-in and on nursing units.
IF YOU HAVE SYMPTOMS
Those who display any symptom listed below are asked to not enter the hospital or clinic unless they are seeking care. Those seeking care and have any of the symptoms listed below must wear a mask throughout their visit:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
VISITING HOURS: 7 a.m.–9 p.m. | Emergency Department: 24/7. Please remain in patient’s room or designated public areas only.