Contact Us
Helpful Links
Overlake Medical Center
- Address and phone number are here.
- Human Resources & Employment: hr@overlakehospital.org
- Foundation: foundation@overlakehospital.org.
- Recognizing Excellence: Recognize an Overlake employee who demonstrated compassionate care during your stay or visit with us.
Overlake Clinics
- Addresses, phone and fax numbers are here.
- Appointments for new patients for primary care: New patients may schedule appointments online with family medicine and internal medicine providers who are accepting new patients, or through our call center at (425) 635-6600.
- Appointments for existing patients: Log in to MyChart or call 425.635.6600.
- Human Resources & Employment: hr@overlakehospital.org.
- Recognizing Excellence: Recognize an exceptional Overlake employee who demonstrated compassionate care during your stay or visit with us.
Medical Records, Billing, Insurance
- Medical Records: Download and complete the request for health information form.
- Billing & Insurance: Pay your hospital or clinic bill online.
- Billing questions: 425.688.5124 or send a message in MyChart.
- Financial Assistance and Charity Care information is here.
MyChart Patient Portal
- Existing patients: Log in.
- New patients: Sign up for a new account if you have an activation code or call 425.688.5444 to request access.
- For additional assistance, call the MyChart help desk at 844.750.8525 or email mychartsupport@overlakehospital.org.
Media Inquiries
- For urgent media or PR requests, call our public information officer: 425.631.6611.
- mediarequest@overlakehospital.org.
Resolving Concerns
- For Hospitalized Patients: Patient Experience: 425.688.5613 or patientexperienceteam@overlakehospital.org
- For Discharged Hospital Patients: Patient Advocate: 425.688.5191 or patient.action@overlakehospital.org
- For Clinic Patients: Call your clinic directly - Overlake Medical Center & Clinics locations.
- For a Privacy Complaint: privacyofficer@overlakehospital.org
- Written Complaint to DOH:
Washington State Department of Health
P.O. Box 47857
Olympia WA 98504-7857
(Overlake will not penalize or retaliate against patients in any way for filing a complaint.)
Phone directory
To view contact information for Overlake Clinics, please visit the locations search page.
If you are currently experiencing a health emergency, call 9-1-1.
- Administration: 425.688.5012
- Admitting (Patient Access): 425.688.5115
- Anesthesiology: 425.688.5228
- Behavioral Health Unit (Inpatient Psychiatry): 425.688.5175
- Chaplain: 425.688.5127
- Childbirth Center: 425.800.5218
- Class Registration: 425.651.6787, classes@overlakehospital.org
- Compliance: 425.688.5717
- Critical Care Unit (Family Information): 425.688.5300
- Critical Care Unit (General Information: 425.688.5216
- Emergency Department: 425.688.5100
- Employee Health: 425.688.5381
- Foundation: 425.688.5525
- Gift Shop: 425.688.5303
- Human Resources: 425.688.5201
- Interpreters/Assistive Devices: 425.688.5304
- Labor & Delivery: 425.490.4229
- Lost & Found: 425.688.5673
- Media & Public Relations: 425.631.6611 (pager), mediarequest@overlakehospital.org
- Medical Records: 425.688.5643
- Medical Staff Office: 425.688.5075
- Parent & Baby Care Center: 425.688.5389
- Postpartum Unit: 425.629.0944
- Psychiatry - Adult Partial Hospitalization Program: 425.688.5651
- Neonatal Intensive Care Unit (NICU): 425.688.5283
- Outpatient Surgery: 425.688.5218
- Outpatient Psychiatry : 425.688.5460
- Patient Action: 425.688.5191
- Patient Experience: 425.688.5613
- Patient Financial Services: 425.688.5655
- Risk Management: 425.688.5717
- Security: 425.688.5955
- Surgical Pre-Admission: 425.688.5378
- Volunteer Services: 425.688.5103